Letöltések

 

 

Quality assurance

Our aim is to create more and more demand for our company’s multi-lingual services by maintaining high level of quality with our translation and interpretation projects.

We sincerely believe that our future depends on our clients’ satisfaction, which also leads to a predictable and prosperous future for our colleagues and freelance translators/subcontractors.

In order to achieve this goal, we operate a quality management system according to the ISO 9001:2001quality assurance standard, and maintain efficiency via continuous development.

The following principles make the basis of our business operations:

Efficiency: achieve our goals by means of utilizing our resources to the fullest.

Flexibility: maximize our problem-solving capabilities by means of continuous control and exploring the capabilities of the human workforce. We make every effort to satisfy our clients’ needs as quickly and flexibly as possible.

Consistency: organize our work based on strict principles and workflow

High quality: we guarantee the permanent high quality of our output using strict quality assurance procedures.

Teamwork: in order to deliver, it is imperative to do effective teamwork, which is applied by all our colleagues and partners.

Professional principle: our company – member of the Association of Translation Companies (ATC) – adopts and applies the Association’s Code of Conduct.

Subcontractors: we work with highly qualified and experienced translators and proofreaders, each of whom know and accept our principles. Our expectations are clearly defined for them, and we consistently check their work, giving feedback on the quality they provide.